Privacy Policy

1. Who we are

Crypto Fortune ("we", "us") operates this platform. This policy explains what personal information we collect, how we use it, and what choices you have.

2. Information we collect

• Account information: name, email, password (hashed), phone, country, referral code.
• KYC information: identity documents and selfie images, stored on a private disk and only used for verification.
• Financial activity: deposits, withdrawals, investment plans, trades, and wallet balances.
• Technical data: IP address, device, browser, and pages visited; collected to keep the platform secure and reliable.
• Communications: messages you send through the Contact or Report Abuse channels.

3. How we use it

• To create and operate your account, including deposits, withdrawals, and plans.
• To verify your identity (KYC) and meet anti-fraud and AML requirements.
• To detect and prevent fraud, abuse, and unauthorised access.
• To improve the platform and provide customer support.
• To send transactional emails (deposit confirmed, withdrawal status, plan events).

4. Who we share with

We do not sell your personal information. We may share information with:

• Payment providers (e.g. BTCPay) to process on-chain deposits.
• Service providers who host or maintain the platform under confidentiality obligations.
• Regulators or law enforcement when required by applicable law or to protect our users.

5. Data retention

We retain account and transaction records for as long as your account is active and for an additional period as required by applicable law (typically 5 to 7 years for financial records). KYC documents are retained for the same period.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict processing. To exercise these rights, contact us via the Contact page.

7. Security

We use technical and organisational measures to protect your information, including encryption in transit, hashed passwords, and access controls. Read more in the Security Center.

8. Cookies

We use essential cookies to keep you signed in and to remember your preferences. We do not use third-party advertising cookies.

9. Changes

We may update this policy from time to time. Material changes will be communicated by updating the date above and, where appropriate, notifying registered users directly.